Accountability
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Training, Onboarding, and Support

Up and running. Fast.

Self-serve onboarding, live human support, and migration assistance so your team gets to confident use faster with less disruption.

Trusted by 500+ educators and program leaders

Onboard. Train. Scale.

Everything your team needs to get started and stay supported as your program grows.

Self-serve tutor onboarding

Give tutors on-demand training they can complete on their own schedule, reducing live training burden while getting every user up to speed faster.

Intuitive interface

Keep the interface simple so tutors and students focus on instruction, not learning new software, shortening time to confident use.

Custom onboarding and training

Custom training materials, live onboarding sessions, and workshops built around your program's specific workflows and staff needs.

Platform migration support

We help move your program, materials, and workflows into Sierra TMS with less disruption so your team gets to adoption faster.

24/7 live human support

Access in-app support from real people, right inside the platform, available around the clock so tutors and admins never wait for business hours.

Low-bandwidth device compatibility

Designed to run well on entry-level Chromebooks, iPads, and mobile devices on secure school networks. No premium hardware required.

Self-serve tech checks

Let tutors and students test their device, camera, microphone, and connection before a session opens, catching problems before they interrupt learning.

Enterprise-grade reliability

99.99% uptime on Google Cloud with US data residency, giving programs the infrastructure confidence they need to operate at scale.

Everything you need
to know.

We’ve answered the questions tutoring leaders ask most. Still have questions? We’re here to help.

What makes Sierra better than a stack of separate tools?

We bring operations, instruction, reporting, compliance, and coaching into one connected system, so teams can run tutoring from one place instead of stitching tools together.

How does Sierra improve tutoring quality?

We help programs deliver tutoring more consistently and coach tutors more effectively, with a purpose-built classroom, standardized lessons, proactive progress tracking, session recordings, and tutor coaching.

Does Sierra support 1:1 and small-group tutoring?

Yes. We support both, with tailored workflows and features for each model.

Does Sierra support online, offline, and hybrid tutoring?

Yes. We support online and offline delivery, making it easy to run hybrid programs with consistent scheduling, tracking, and reporting.

How does Sierra help with district, funder, and grant reporting?

We standardize attendance, dosage, engagement, and session data so reporting is cleaner, faster, and easier to defend, with exports and APIs for your own systems.

How does Sierra support compliance and safeguarding?

We exceed FERPA and COPPA compliance requiremets, and offer access controls, student recording restrictions, audit trails, and automated safeguarding alerts for proactive monitoring.

How hard is it to switch from our current platform or tool stack?

We make switching straightforward, with migration support, self-serve training, and guided onboarding to help move your program, materials, and workflows quickly.

Can Sierra integrate with our existing tools?

Yes. We are LTI 1.3-compliant and offer APIs to connect with your existing systems, workflows, and data infrastructure.